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Freshdesk

Help desk software for ticketing, automation, knowledge base, and customer support teams.

Product Overview

Freshdesk helps support teams manage tickets, automate workflows, publish knowledge bases, and report service operations.

Category: Customer Support Software

Pricing Notes

Plan names and price points should be verified on the official pricing page before publishing.

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Source Links

Alternatives

Intercom

Customer service platform for live chat, support automation, help center, and messaging.

Help Scout

Customer support platform for shared inboxes, knowledge bases, live chat, and reporting.

Zendesk

Customer service platform for ticketing, help center, messaging, AI, and support operations.